Privacy Policy

Meraki Group Privacy Policy

Meraki Group (“we”, “our”, or “us”) is committed to protecting the privacy of individuals who visit our website. This Privacy Policy outlines our policies and procedures for collecting, using, maintaining, and disclosing information collected from users of our website and microsite.

Personal Information:

At Meraki Group, we may collect personal information from you as you use our website. Personal information is any information that identifies you personally. This includes but is not limited to your name, address, email address, phone number, and credit card information. We may also collect personal information when you participate in our surveys, contests, join our mailing lists or sign up for email alerts or distributions. By providing your personal information to us, you consent to its use to provide you with the information, products or services you request, as well as to improve and market our products and services. Please note that we do not knowingly collect personal information from children under the age of 13 and ask that they refrain from using our website or submitting any personal information.

Non-personal Information:

We also collect non-personal information when you visit our website. This information is general in nature and does not personally identify you. For instance, our web server will recognize your domain name to monitor the general use of our website and for improvements to our products and services. We also use cookies to collect non-personal information and track the anonymous use of our website, including use and traffic statistics. Cookies are small data files placed on your hard drive by our website that make it more convenient and easier to navigate. They do not collect personal information and can be either ‘session cookies’ or ‘persistent cookies.’ You can modify the appropriate settings on your browser to disable or reject the use of cookies, but please note that doing so may limit the functionality of our website.

We may combine Personal Information with Non-Personal Information, in which case we will treat the combined information as Personal Information for as long as it remains combined.

How we use collected information:

MERAKI Group may collect and use User’s personal information for the following purposes:

  • To improve customer service:
    • Information provided by Users helps us respond to the customer service requests and support needs, more efficiently.
  • To personalize User experience:
    • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
    • To improve our website and your browsing experience.
  • To improve our Site:
    • We may use feedback provided by the User/s to improve our products and services.
    • To run a promotion, contest, survey or other Site feature.
    • To send the User/s information they agreed to receive about topics of interest to them.
    • To send periodic emails.
    • Comply with legal and regulatory requirements.

Sharing of personal information

In order for Meraki Group to provide our products and services, we may need to share your Personal Information with other companies, agencies or contractors affiliated with Meraki Group. We will always seek to ensure that it is kept secure and only used in accordance with your instructions and agreed purpose.

Additionally, we may also contract with other third-parties to provide services, such as payment processing, contact verification, market research, and organization of promotions, or other subcontractors; however, we will provide these contractual parties only with the Personal Information necessary to perform the work for which they were contracted.

Please note that Meraki Group will take commercially reasonable efforts to maintain the confidentiality of the shared information, in accordance with our contractual obligations as well as in compliance with those laws applicable in the states and countries in which we conduct business.

Security Measures

We take reasonable measures to protect personal information against loss, theft, and unauthorized access, disclosure, or modification. However, no security measure is completely effective, and we cannot guarantee the security of your personal information.

Managing your communication preferences

At Meraki Group, we value your privacy and respect your preferences. We may use your personal information to inform you about our latest products, services, and opportunities, but we understand that not everyone wants to receive marketing communications from us. If you wish to opt out of these communications, we provide mechanisms to do so as required by applicable law.

You may opt out of marketing communications by following the instructions provided in the relevant email or on our website. If you are unable to locate these mechanisms or have any difficulty opting out, you may contact us using the information provided below in the “Contact Us” section of this policy.

Please note that requests to opt out of communications based on data controlled by third parties must be made through the third party. Also, some jurisdictions may require stricter opt-in versus opt-out mechanisms regarding these types of communications. In such locations, we will comply with the applicable laws.

We will ensure that we respect your preferences and handle your requests promptly and efficiently.

Third-party websites and public information

Meraki Group’s website may contain links to external third-party websites, including social media sites, for your convenience. However, accessing these links is at your own risk. Even if the third party is affiliated with Meraki Group, we are not responsible for the conditions or results of use, privacy policies or practices, or the content of such external links, or the person or entity responsible for them. We advise you to review the applicable terms of use and privacy policy provisions of such third-party websites before using them.

Additionally, any information you submit on a public forum or social media site that is publicly available (such as a chat room, public posting, or blog, whether or not sponsored by Meraki Group) can be read, collected, or used by us as well as others, and could be used to personalize your experience. You are solely responsible for the information you choose to submit through these media, and although we attempt to monitor user-posted content, such user-posted material is not subject to this privacy statement. Use of any Meraki Group-related social media or marketing site may also be subject to additional policies and terms of use, which you should review before posting any such public information.

User Rights

You have the right to:

  • Access your personal information and receive a copy of it.
  • Correct any inaccuracies in your personal information.
  • Object to the processing of your personal information.
  • Erase your personal information in certain circumstances.
  • Restrict the processing of your personal information.
  • Receive your personal information in a structured, commonly used, and machine-readable format.

Updates to privacy policy

We may amend this Privacy Policy at any time to reflect changes in our practices or applicable laws and regulations, by posting a revised version on this Site, without providing prior notice to you. Any such amendment will be effective at the time it is posted unless a delayed effective date is expressly stated in the revised version. Your continued use of this Site after such changes have been posted will constitute your acceptance of the changes. We encourage you to review this Privacy Policy periodically.

Replacement of invalid provisions

If any provision of this Privacy Policy is found to be invalid or unenforceable, the other provisions will remain in full force and effect. We will replace the unenforceable provision with a valid provision that most closely matches the intent of the original provision. This Privacy Policy does not affect any other agreements you have with Meraki Group.

Applicable Law

This Site is controlled by Meraki Group from its offices within Dubai, United Arab Emirates. By accessing this Site, you agree that all matters relating to your use of this Site and the terms of this Privacy Policy shall be governed by the statutes and laws of the UAE government in accordance with the Data Protection Law (DPL). Meraki Group is committed to complying with the DPL and any other applicable laws, regulations, and guidelines in the UAE that relate to the protection of your personal information.

Contact Information

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at [email protected].